Booking & Packages

• Pre-booking required: All classes must be booked in advance.

• All-in-One Package: Includes all class types (50% machine-based, 50% mat).

• Non-transferable: Packages are personal and cannot be shared.

• Package freeze: Up to 1 month only, upon prior request.

• No refunds: Purchased packages are non-refundable. However, the credit will remain in your profile for future use.          
• Expiration: The packages are valid only during their specified validity period, and are automatically canceled after the expiration of the validity period, and are not refundable. 
  

Cancellation Policy

• Cancellations must be made at least 8 hours before class.

• Late cancellations will result in the session being deducted.

Class Timing & Punctuality

• Please arrive on time to enjoy the full session.

• After 15 minutes, entry is not permitted for safety reasons.

• Being late does not grant any right to additional time or the refund of any money.

Safety & Health

• For safety reasons, children are not allowed during class hours.

• Clients must inform the instructor of any injury or medical condition before class.

• • Wearing exercise-specific socks (Grip Socks) is mandatory in all Reformer Pilates classes.

Studio Etiquette

• Kindly keep phones on silent to stay present and focused.

• Let’s respect our instructors, each other, and the shared space.

• If you arrive late, please enter quietly and follow along.

Studio Rights

• The studio reserves the right to modify class schedules, instructors, or policies when necessary.